Last Updated: July 2026
At Janki Fashion, we understand that you may need to cancel an order. Please read our Cancellation Policy carefully before placing your order.
Orders can be cancelled only before they are shipped. Once your order has been dispatched from our warehouse, it cannot be cancelled.
To request a cancellation, please contact our customer support as soon as possible with your order number and registered contact details. We will verify the order status and confirm whether cancellation is possible.
If your cancellation request is approved before shipment, any payment received will be refunded to your original payment method within 15 business days.
The time taken for the amount to appear in your account may vary depending on your bank or payment service provider.
Orders that have already been shipped cannot be cancelled. If you no longer wish to keep the product after delivery, you may request a return in accordance with our Return & Refund Policy.
We reserve the right to cancel any order under the following circumstances:
If an order is cancelled by Janki Fashion after payment has been received, the full amount paid will be refunded to the original payment method within 15 business days.
If your order has not yet been shipped, you may contact us to request changes to your shipping address or order details. We will make every effort to accommodate your request; however, modifications cannot be guaranteed once order processing has begun.
If you have any questions regarding this Cancellation Policy or wish to cancel an order, please contact us through our Contact Us page.